Ascom, a global leader in healthcare communications and workflow solutions, today announced that its Clinical Alarm and Alert Management platform is now listed in Epic Toolbox for Alert Manager, underscoring Ascom’s commitment to interoperable, connected care for acute care hospitals across North America.

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Epic Rover alert on an Ascom Myco 4 smartphone.

Epic Rover alert on an Ascom Myco 4 smartphone.

Trusted by More Than 8,500 Hospitals Worldwide

Ascom’s solutions are relied upon by more than 8,500 hospitals globally, including approximately 40% of Academic Medical Centers and U.S. Magnet hospitals.

“Our listing in the Epic Toolbox gives customers even more confidence that Ascom’s Clinical Alarm and Alert Management platform seamlessly integrates with Epic workflow,” said Tobias Stanelle, Managing Director, Ascom Americas. “As health systems consolidate technology investments and build strategic relationships with solution providers, Ascom’s commitment to broad interoperability accelerates providers’ progress in delivering smart, connected care.”

Seamless Interoperability with Epic

The Ascom Healthcare Platform leverages industry-standard WCTP communication protocols, adheres to the IHE Alarm Communication Management Patient Care Device protocols and complies with Epic Toolbox Alert Manager Blueprint requirements. This enables bidirectional alarm communication with Epic applications, including Hyperspace, Rover, Haiku, and Canto. Integration with Epic EHR data, including ADT patient information and care team assignments adds vital context, ensuring that alerts reach the right caregivers at the right time.

Proven, Vendor-Neutral Integration

Ascom’s vendor-neutral approach and end-to-end connected care portfolio sets it apart from other providers. The platform can receive parameters, alarms, and waveform data across a broad array of external medical devices and clinical systems. Smart alarm rules filter, redirect, and escalate actionable events, reducing alarm fatigue and supporting rapid, informed clinical response. Priority levels, colors, and tones from originating systems are preserved, ensuring clarity and consistency for caregivers.

Learn more about the integration on our website or see the listing on Epic Showroom.

About Ascom

Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. The vision of Ascom is to close digital information gaps allowing for the best possible decisions – anytime and anywhere. Ascom’s mission is to provide mission-critical, near real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom uses its unique product and solutions portfolio and software architecture capabilities to devise integration and mobilization solutions that provide truly smooth, complete, and efficient workflows for healthcare as well as for industry and retail sectors. Ascom is headquartered in Baar (Switzerland), has operating businesses in 19 countries and employs around 1,300 people worldwide. Ascom registered shares (ASCN) are listed on the SIX Swiss Exchange in Zurich.

Epic, Hyperspace, Haiku, Rover and Canto are trademarks or registered trademarks of Epic Systems Corporation.

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